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…our commitment to communication

Whatever your area of interest, we welcome your enquiries, questions, comments and suggestions.

You can contact us at:

Science and Technology Facilities Council
Polaris House
North Star Avenue

Tel: +44 (0)1793 442 000
Email: STFC enquiries (general enquiries)
For Freedom of Information requests please contact STFC Information Management
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Additional STFC contact points

  • Chilbolton Observatory - tel: +44 (0)1264 860 391
  • Daresbury Laboratory - tel: +44 (0)1925 603 000
  • Rutherford Appleton Laboratory - tel: +44 (0)1235 445 000
  • UK Astronomy Technology Centre - tel: +44 (0)131 668 8100

Find an STFC contact

You can also use the search engine below to obtain contact details for individuals, teams and functions within STFC. Just enter in the box the name, department or facility you’d like to contact and press ‘Search’:

Other useful contacts

How to find us

For the location of our main offices and key facilities, just click on the links below:


We comply fully with the requirements of current data protection legislation and follow current Government guidelines on the provision of information to external sources. You are entitled to request information about yourself, please see the STFC Information Charter for further details.

You have the right to access information held by STFC under the Freedom of Information Act 2000.

Requests for information should be to the STFC Information Management Team.

You’re entitled to:

  • be told whether the information exists (except if covered by an absolute exemption)
  • receive the information, if it exists and unless it’s exempt
  • request the information without giving (and without STFC asking for) a reason

For more information on exemptions, please see the Information Commissioner’s website.

As part of our commitment to accountability, we take complaints extremely seriously and operate a fair and transparent procedure to deal with them. If you have a complaint about how we conduct our work, please provide details via post, phone, fax or email and include the following information:

  • A clear description of the complaint and what you’d like us to do to address it
  • Whether or not this is a first-time complaint
  • Your full contact details, including phone number and email address

Please send your complaint to:

Head of Governance
North Star Avenue, Swindon
Tel +44 1793 442128
Fax +44 1793 442002

We’ll undertake a full investigation and provide a full explanation within 15 working days of receiving your complaint. If this isn’t possible, we’ll explain why and provide a date by which you can expect a full reply.

If you’re not satisfied with our reply, you can write to Dr Brian Bowsher, our Chief Executive Officer, at our main address (see above). Should you still not be satisfied, you can refer the matter to the Parliamentary Commissioner for Administration (the Ombudsman) via your local MP.

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Science and Technology Facilities Council Switchboard: 01793 442000